Refund policy

Returns & Refunds

At Gulunaé گُلونا, we value your trust and want every purchase to be a delightful experience.

 

7-Day Returns

Returns or exchanges can be requested within 7 days of delivery.

 

Eligibility

Items must be unused, unworn, unwashed, and in their original condition with tags and packaging intact. Items that show signs of use, damage, washing, or alteration are not eligible.

Refunds

Approved refunds will be processed after inspection. Delivery charges are non-refundable, except for defective or incorrectly delivered items.

For returns or exchanges, please contact us at info@gulunae.com within 7 days of delivery.

Gulunaé گُلونا reserves the right to decline returns that do not meet these conditions.